Join Consultancy Pool
Join our Consultancy Pool
| wdt_ID | Course List |
|---|---|
| 570 | Achieving Excellence in Customer Service |
| 571 | Advanced Communication Skills |
| 572 | Best Practices in Communication and Relational Skills |
| 573 | Beyond Customer Service |
| 574 | Building a Customer-Centric Service Culture |
| 575 | Building an Award Winning Service Culture |
| 576 | Call & Contact Centre |
| 577 | Client Management Strategies for Retention & Growth |
| 578 | Competencies In Service Strategy |
| 579 | Corporate Communications, Branding & PR |
| 580 | Corporate Messengers and Drivers |
| 581 | Creating Positive Customer Experience Service As An Art And A Science |
| 582 | Customer & Public Relations |
| 583 | Customer Care Skills |
| 584 | Customer Experience (CX) and Brand Activation Professional |
| 585 | Customer Experience Management (cxm) |
| 586 | Customer Focused Management |
| 587 | Customer Management Specialist |
| 588 | Customer Profiling Techniques & Procedures |
| 589 | Customer Satisfaction and Loyalty |
| 590 | Customer Service Excellence |
| 591 | Customer Service in the Public Sector |
| 592 | Customer Service Management |
| 593 | Customer Service Professional |
| 594 | Customer Service Workshop |
| 595 | Customer-Focused Selling Strategies |
| 596 | Debt Collection Through Telephone Skills |
| 597 | Developing and Implementing Customer Service Strategies |
| 598 | E-mail, Website and Social Media Management |
| 599 | Effective Customer Care & Emotional Intelligence |
| 600 | Event planning and management |
| 601 | Events & Conferences Management |
| 602 | Excellence in Customer Service (Advanced) |
| 603 | Front Desk And Customer Relations Skills |
| 604 | Managing & Leading Strategic Communication |
| 605 | Managing Service Quality and Customer Satisfaction |
| 606 | Marketing Communications and Brand Management |
| 607 | Mastering Business Etiquette & Protocol |
| 608 | Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond |
| 609 | Organisation and Relationship Systems in the Workplace |
| 610 | Public Relations & Corporate Communications |
| 611 | Public Relations Professional |
| 612 | Service Quality and Excellence |
| 613 | Teledebt Collection |
| 614 | Telephone Techniques and Handling Difficult Callers |
| 615 | The Customer Complaint System: A Tool for Customer Service Improvement |
Stay up to date with our training schedules and everything BETC.
Don’t take our word for it, take theirs.
Stay up to date with our training schedules and everything BETC.
Unit 31, 2nd Floor, Hyper City,
P.O.BOX 96395, Windhoek, Namibia
TEL: +264 61 241456 / 903
FAX: +264 61 243107 / 0886524092
CELL: +264 81 128 7429
